FITWINGS GLOBAL PRIVACY POLICY & TERMS OF USE
IMPORTANT: MEDICAL DISCLAIMER & LIABILITY WAIVER
PLEASE READ THIS SECTION CAREFULLY BEFORE USING OUR SERVICES.
1. No Medical Advice
FitWings ("The Company," "We," "Us") provides an AI-driven wellness and lifestyle optimization tool (the "Adaptation Engine"). FitWings is NOT a medical service, healthcare provider, or medical device. The content, workout plans, nutritional suggestions, and AI-generated adaptations provided by FitWings are for informational and educational purposes only. They do not constitute medical advice, diagnosis, or treatment.
2. Consult Your Physician
You expressly agree that before initiating any training regime, nutritional change, or using the FitWings "Founder"s Edge" system or any of our plans, you have consulted with a physician or qualified healthcare professional. This is especially critical if you have a history of cardiovascular disease, metabolic disorders, hormonal imbalances, or other chronic health conditions.
3. Voluntary Assumption of Risk & Release of Liability
By checking the consent box and using our services, you acknowledge that participation in physical exercise and dietary modification carries inherent risks, including but not limited to physical injury, heart attack, or death. You voluntarily assume all such risks. To the fullest extent permitted by law, you hereby release, waive, and discharge FitWings, its officers, employees, and agents from any and all liability, claims, or causes of action arising out of your use of all of our but not limited to our PDF plans, AI software, email advice and WhatsApp advice.
PART I: PRIVACY POLICY
1. Introduction & Scope
This Privacy Policy outlines how FitWings collects, uses, protects, and processes your personal data. It is drafted to comply with the General Data Protection Regulation (GDPR) (EU), the UAE Personal Data Protection Law (PDPL), and the Saudi Arabia (KSA) Personal Data Protection Law (PDPL).
2. What Data Do We Collect?
We collect data in three distinct categories to power our "Adaptation Engine", and our systems.
A. Identity & Contact Data (Standard Personal Data)
- Identifiers: Name, email address, phone number.
- Technical Data: IP address, browser type, timezone setting, and operating system.
B. Wellness & Physiological Profile
To generate your personalized roadmaps and plans and calculate energy requirements (TDEE), we process physiological metrics you voluntarily provide. This includes:
- Body Metrics: Height, weight, age, and gender.
- Activity Profile: Daily activity levels and training preferences.
- Derived Metrics: Estimated caloric needs (TDEE) and metabolic references (BMI/BMR).
Legal Note: While we process this data strictly for lifestyle and fitness utility (not medical diagnosis), we treat it with the highest standard of security and obtain your explicit consent for its use.
C. Behavioral & Contextual Data
- Usage Data: Workout completion rates, adherence to nutritional plans.
- Calendar Data: (If integrated) Meeting schedules, travel frequency, and "busy" blocks used to adapt your workouts.
3. Legal Basis for Processing
We process your data under the following legal bases:
- Contractual Necessity: To deliver the specific "Founder"s Edge" PDF and AI services you requested.
- Explicit Consent (GDPR Art. 9(2)(a) / UAE PDPL Art. 6): We process your Health & Biometric Data solely based on your explicit, affirmative consent obtained at the time of sign-up (via the "Hard Gate" checkbox) by checking the box and agreeing to our agreement and policies. You may withdraw this consent at any time; however, doing so may render us unable to provide you with personalized plans.
- Legitimate Interests: To analyze user behavior, improve our algorithms, and detect fraud.
4. Automated Decision Making & AI Profiling
Disclosure: FitWings uses Automated Decision-Making (ADM) and Profiling to generate your fitness and nutrition plans.
- The Logic: We may use our AI "Adaptation Engine," which analyzes your inputs for example but not limited to missed workouts, reported stress, schedule constraints and more, against physiological algorithms to automatically adjust your future nutritional targets and training volume.
- The Consequence: Your daily plan may be altered automatically without human intervention.
- Your Rights: Under GDPR Article 22, you have the right not to be subject to a decision based solely on automated processing if it produces legal effects concerning you. While our wellness plans generally do not produce "legal effects," you retain the right to request human review of any anomaly in your plan.
5. How We Store & Transfer Data (International Transfers)
FitWings operates globally. Your data is stored on secure, encrypted servers (AES-256 standard).
For Users in the UAE and Saudi Arabia (KSA):
We acknowledge strict data localization requirements. Where required by law, we utilize local data centers or rely on specific transfer mechanisms approved by the Saudi Data & AI Authority (SDAIA) and the UAE Data Office, including:
- Standard Contractual Clauses (SCCs).
- Explicit user consent for the international transfer of health data required to render the service.
6. Marketing Communications & Opt-Out
Marketing Emails: We use your Identity Data to send you newsletters, the "Founder"s Edge" tips and advice, our nutrition & training plans, and our product upgrades.
- How to Opt-Out: You may unsubscribe from marketing communications at any time by clicking the "Unsubscribe" link found in the footer of every email.
- Clarification: Unsubscribing from marketing emails does NOT delete your account or your health data. It simply removes you from our marketing distribution list. To delete your data entirely, see "Your Rights" below.
7. Your Data Protection Rights (Global)
Regardless of where you live, FitWings grants you the following rights:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure ("Right to be Forgotten"): Request the permanent deletion of your account and all associated health data. Note: This action is irreversible.
- Right to Restriction: Request that we pause processing your data (e.g., but not limited to, if you contest its accuracy).
- Right to Data Portability: Request transfer of your data to another service provider.
- Right to Object: Object to our processing of your data for direct marketing purposes.
To exercise these rights: Contact us at contact@fitwings.ai. We will respond within 30 days.
PART II: TERMS OF USE
8. Acceptance of Terms
By accessing the FitWings website, utilizing the "Founder"s Edge Plan Form," or downloading and viewing any of our materials, you agree to be bound by these Terms of Use. If you do not agree, you must immediately discontinue use of our services.
9. The "Founder"s Seat" & Payments
- Deposit: The $25 USD deposit to secure a "Founder"s Seat" creates a priority reservation for our app launch.
- Refund Policy: This deposit is fully refundable ("No-Fail Guarantee") prior to the public launch of the application. Once the application launches and your account is activated, the deposit is credited toward your first month"s subscription.
- Pricing: The "Founder"s Status" locks in a 50% discount on the standard monthly rate for the first 2 months of the first continuous subscription.
10. Intellectual Property
All content generated by FitWings, including but not limited to the "AI Engine," the "Founder"s Edge" PDF, nutrition plans, workout and training plans, text, graphics, logos, and software code, is the exclusive intellectual property of FitWings. You are granted a limited, non-exclusive, non-transferable license to use these materials for your personal, non-commercial use only.
11. AI Output & No Medical Advice Disclaimer
11.1. No Medical Advice:
You acknowledge and agree that FitWings is a wellness tool, not a medical provider. The content generated by our "AI Coach," "Adaptation Engine," or any other automated system is for informational and entertainment purposes only. It is not intended to diagnose, treat, cure, or prevent any disease, metabolic condition, or injury.
11.2. AI Probabilistic Nature & "Hallucinations":
The FitWings Service utilizes Generative Artificial Intelligence (AI) and Large Language Models (LLMs) to construct workout and nutrition plans. You explicitly acknowledge that:
- (a) AI models are probabilistic, not deterministic; they generate responses based on statistical likelihood, not medical fact.
- (b) The AI may produce "hallucinations"—plausible-sounding but factually incorrect, unsafe, or medically dangerous instructions.
11.3. User Responsibility:
You agree to review all AI-generated advice with a certified medical professional before execution. If an AI instruction contradicts common sense or medical advice you have received, you must disregard it. FitWings assumes no liability for injuries, health complications, or death resulting from your reliance on algorithmic and other suggestions.
12. Limitation of Liability
To the maximum extent permitted by applicable law, FitWings and its associates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of or inability to access or use the Service;
- Any conduct or content of any third party on the Service;
- Any injury or health deterioration resulting from following our wellness suggestions.
13. Governing Law & Dispute Resolution
13.1. Primary Jurisdiction. These Terms shall be governed by and construed in accordance with the laws of England & Wales. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts of London, England.
13.2. Consumer Protection Exception. If you are a consumer acting for purposes that are wholly or mainly outside your trade, business, craft, or profession, and you reside in a jurisdiction with mandatory consumer protection laws (including but not limited to the European Union, UAE, or California), nothing in this clause shall deprive you of the protection afforded to you by those mandatory provisions. You may bring a claim to enforce your consumer rights in the courts of your country of residence.
13.3. Class Action Waiver (Where Permitted). To the fullest extent permitted by applicable law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
CONTACT US
Email: contact@fitwings.ai
Legal Inquiries: contact@fitwings.ai